Giulia S.
Very quick and effective, great service!
Teodora D.
Took my figure skates in asking for a 5/8 sharpen. Was told it can be done. Waited in the shop for 30 minutes before being told a new sharpening disc would need to be ordered and that I should come back a week later. During this time my skates were dull as they were put in the machine with the old disc during my first visit. Then called to make sure they had a disc that could give me a 5/8 sharpen. I told the owner what was said during my first visit, he did not believe me until he opened up my order record and found exactly what I said written down by the worker who was present at my first appointment. The owner said he would not try to re-sharpen my skates even though they were dulled down by his machine because his machine was incapable of doing the sharpen i wanted (even though I was told it could be done before my skates were put in the machine) and that I "would complain" and he didn't want to deal with it. Left with dulled skates and a bad experience. Would give it 0 stars if I could - these people can only sharpen cheap toy skates - do not go to them if you don't want to ruin expensive blades. Terrible! Should be shut down as no use for this shop. Should really give me money to get my skates re-sharpened seeing as they had ruined the blade in the first place. Might make a claim against them if this costs me my skates.
Lorraine Q.
Got my skates sharpened here, they even helped me remove a small amount of rust from my blade and I was so so grateful, such a lovely store and lovely people. Thank you for sharpening my sister and my skates, especially when we ran late due to traffic and arrived 10 minutes before you closed. Really do recommend them guys!!!
Lucas M.
I bought my partner a pair of Jackson Classic’s.
Firstly super quick delivery and extremely well packaged!
Due to my own error I had to send them back to be sharpened however the team were absolutely wonderful when dealing with my worries - communication is fantastic! definitely the best customer service I’ve ever experienced.
They were so quick to help with the return as well as processing them for sharpening. I sent them back Tuesday 14th April and had received them back, sharpened by Friday 17th of April, repackaged like they’d not been opened.
Just in time for my partners birthday on the 19th.
I will defiantly recommend for anyone buying new skates, especially if you’re new to skating as they’re very good at informing you what’s best.
Thank you all for your help!
Randy
Great service. Walked in and my skates were sharpened while I waited.
Edward B.
5* service from JT Skate. I’m 15 and took my ice skates in to be sharpened, and I’m really happy with how they turned out. They feel so much better on the ice now. The female staff member who helped was really nice and friendly too, which made the whole experience even better. Would definitely recommend and will be back again.
Daniel K.
Go to the flagship shop - not the boxpark one referred to in the confirmation emails
Can B.
My blades were way to sharp to the point I couldn’t skate and my skates are a mess now and I can’t skate and I’m loosing intrest I skating because of it.
Freya S.
Fantastic sharpening on my new figure skates - my edges are grateful!
Georgina M.
Friendly atmosphere, i feel my blades are refreshed
Aaron H.
Wonderful staff great service!!! Highly recommend
Sharon M.
It was my first time visiting this shop ..Very lovely man helped me with directions as I had never been to the shop before. Very happy with the service and I will be travelling here again in the future..I got mine and my friends skates ⛸️ sharpened.
Timothy D.
Prompt helpful service. Recommended.
Giulia V.
My skates are perfect! Thank you so much to the lovely young Italian lady who helped me, she was extremely friendly and now my blades are sharp and I can get back to jumping!
Dorottya B.
Fast and friendly service. Still need to try them, but looks good.
Gaij R.
Skates were very grippy on the ice and rust was completely removed sharpening was a must!
Eva H.
Brilliant, very friendly service with a lot of attention to detail, highly recommend
Veronika S.
It was a quick service, and my skates were as good as new !
Eve F.
Quick and simple service
Elizabeth H.
Blades are fabulously sharp, thank you!
kaz K.
It was absolutely swift service by friendly staff! Thank you!
Beata S.
Great fast service and affordable prices.
Ana K.
Very quick and smooth process, turned out great
Soraia S.
I am really happy, the gentleman that sharpened my skates was kind and patient when answering all of my questions. Defenatly recommended and I’ll be coming back.
5/5 service: ⭐️⭐️⭐️⭐️⭐️
Ines
Really efficient and great service
Daiva C.
Amazing service at JT Skate! We were very happy to find out that finally we can sharpen our skates locally. We received very friendly and professional service - I can’t recommend this shop enough. They also have a good choice of skateboards and roller skates. Well worth a visit!
